Privacy Policy
1. Introduction
Empower Your Home Energy ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
We are an independent assistance and referral platform that helps Michigan residents connect with licensed natural gas service providers. We do not provide gas services directly.
2. Information We Collect
We collect information in the following ways:
Information You Provide Directly:
- •Full name and contact information
- •Phone number and email address
- •City and location information in Michigan
- •Service type and specific requests
- •Any additional details you provide about your needs
Automatically Collected Information:
- •Device information (browser type, operating system)
- •Usage data (pages visited, time spent on site)
- •IP address and location data
3. How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
To process your requests and connect you with appropriate service providers
Communication
To contact you about your requests, provide updates, and answer questions
Matching and Referrals
To match you with licensed local providers who can meet your needs
Service Improvement
To analyze usage patterns and improve our services and website
Legal Compliance
To comply with applicable laws and regulations
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We share your information with licensed gas service providers in your area to facilitate your service request. This is essential to our core function as a referral platform.
Legal Requirements
We may disclose your information if required by law or if we believe in good faith that disclosure is necessary to comply with legal obligations or protect our rights.
Business Transfers
If our company is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. You will receive notice of such change.
What We Do NOT Do
We do not sell your personal information to third parties. We do not share your data with unrelated companies for marketing purposes.
5. Data Security
We implement appropriate technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access
You have the right to access the personal information we hold about you.
Correction
You may request that we correct or update inaccurate information.
Deletion
You may request that we delete your personal information, subject to certain legal exceptions.
Opt-Out
You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in those messages.
To exercise any of these rights, contact us using the information provided in the Contact Us section below.
7. Referral Commissions
We are an independent assistance and referral platform. We may receive referral commissions from partner service providers when users sign up for services through our platform. This does not increase the cost of service to you. Commission amounts and terms are determined directly between us and the service providers.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will promptly delete such information.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date above.
Your continued use of our services after we post changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:
Phone
(888) 405-3207Important Disclaimer
This website is an independent assistance and referral platform. We do not provide natural gas services directly. We connect users with licensed local providers and may receive a referral commission. Service availability and discounts may vary by location.