Terms and Conditions
1. Agreement to Terms
By accessing and using the Empower Your Home Energy website and services, you agree to be bound by these Terms and Conditions. If you do not agree to abide by the foregoing, please do not use this service.
2. Service Description
Empower Your Home Energy ("Company," "we," "us," or "our") is an independent assistance and referral platform that helps Michigan residents connect with licensed natural gas service providers.
Important:
We do NOT provide natural gas services directly. We do not supply gas, install equipment, or perform repairs. We are solely a referral and informational platform.
3. Limitations of Service
While we endeavor to provide accurate information and reliable service provider matches, we:
4. User Responsibilities
You agree to:
Provide Accurate Information
Supply truthful and complete information when requesting service. Intentionally providing false information may result in service denial.
Use Service Lawfully
Use our platform only for lawful purposes and in ways that do not infringe upon the rights of others or restrict their use and enjoyment of the platform.
Communicate Directly with Providers
Deal directly with gas service providers for all service matters, including contracts, billing, service issues, and customer support. We are not a party to any service agreements.
Review Provider Terms
Carefully review and understand the terms and conditions of any service provider you choose to use before committing to their services.
5. Referral Commissions
We may receive referral commissions from partner service providers when users sign up for services through our platform.
No Impact on Your Cost
Referral commissions do not increase the cost of service to you
Disclosed Model
Commission terms are disclosed to service providers and agreed upon separately
Transparent
This arrangement allows us to provide free assistance to Michigan residents
6. Limitation of Liability
To the fullest extent permitted by law, Empower Your Home Energy and its officers, directors, employees, and agents are NOT liable for:
Service Provider Actions
Any actions, omissions, disputes, or failures to perform by gas service providers
Contractual Disagreements
Any disputes between you and service providers regarding terms, pricing, or service
Indirect or Consequential Damages
Any indirect, incidental, special, or consequential damages arising from your use of our platform
Information Accuracy
Any inaccuracies in provider information, availability, or service details
Service Outages
Any interruptions, delays, or technical issues with our platform or services
Third-Party Actions
Any actions of third-party service providers or partners
7. Disclaimer of Warranties
Our platform and services are provided "AS IS" and "AS AVAILABLE" without any representations or warranties, either expressed or implied.
We make no warranty that:
- Our platform will be error-free or uninterrupted
- Service providers will be available in your area
- Any service provider will accept your referral
- Pricing, terms, or promotional offers will be as expected
- Our information is accurate, complete, or up-to-date
8. Indemnification
You agree to indemnify and hold harmless Empower Your Home Energy, its officers, directors, employees, and agents from any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:
- Your use of our platform or services
- Your violation of these Terms and Conditions
- Your relationship with any service provider
- Any disputes or claims arising from referrals made through our platform
9. Intellectual Property Rights
All content on our website, including text, graphics, logos, images, and software, is the property of Empower Your Home Energy or its content suppliers and is protected by international copyright laws.
You may not reproduce, distribute, transmit, or otherwise use any content without our prior written permission.
10. Third-Party Links and Content
Our website may contain links to third-party websites, including service provider websites. We are not responsible for the content, accuracy, or practices of these external sites.
Your access and use of third-party websites is subject to their terms and conditions. We encourage you to review their policies before providing any information.
11. Modification of Service
We reserve the right to modify, suspend, or discontinue our platform or any portion of our services at any time, with or without notice.
We shall not be liable to you or any third party for any modification, suspension, or discontinuance of our services.
12. Termination of Use
We reserve the right to refuse service, terminate accounts, or remove or edit content in our sole discretion.
Reasons for termination may include, but are not limited to:
- Providing false or misleading information
- Violating these Terms and Conditions
- Engaging in fraudulent or illegal activity
- Abusing our referral system
13. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law principles.
You agree to submit to the exclusive jurisdiction of the courts located in Michigan for resolution of any disputes arising from these terms or your use of our platform.
14. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
15. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
We will notify you of material changes by posting the updated terms on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated Terms and Conditions.
16. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Empower Your Home Energy regarding your use of our platform and supersede all prior negotiations, representations, and agreements.
17. Contact Us
If you have questions about these Terms and Conditions, please contact us:
Phone
(888) 405-3207Acknowledgment
By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.